Centralized field service, built around operational priorities
One source of truth for field work
Replace spreadsheets, emails, and disconnected tools with a unified view of work orders, assignments, and execution status across sites.
Work aligned to operational priorities
Ensure field teams focus on the right jobs at the right time, driven by asset importance, maintenance strategy, and real operational impact.
Faster response, better outcomes
Dispatch work with full context. Technicians arrive prepared with asset details, work instructions, and service history, reducing repeat visits and unplanned downtime.
Decades of proven expertise
0
+GW
Managed assets
0
K+
Projects sites
0
GWh
BESS capacity
0
+
Global energy markets
600+
From insights to action in real time
- Centralized work management: Create, track, and manage preventive, corrective, and emergency work orders across assets, sites, and teams in one system.
- Insight-driven work creation: APM degradation and performance signals automatically enable work order prioritization for faster response.
- Dynamic scheduling and dispatch: Assign work based on asset criticality, technician availability, skills, and location to cut response times and losses.
- Mobile-first field execution: Technicians access work orders enriched with asset history and performance context in one place.
- Standardized service documentation: Capture labor, parts, inspections, photos, and notes that feed directly into asset performance analytics.
Execute field work across every asset class for maximum uptime
Work order management
Streamline corrective, preventive, and compliance-driven service work
Centralize how work is created, prioritized, and tracked, with direct input from APM events and asset performance insights.
Issues identified at the asset or portfolio level flow seamlessly into structured work orders, ensuring faster response and consistent execution.
- Centralized creation and tracking of corrective and preventive work orders
- Insight-driven prioritization based on asset criticality and performance impact
- Full visibility into open work, backlog, and execution status
- Standardized workflows for internal teams and contractors
- Complete service history linked back to asset performance data
Scheduling and dispatch
Align field resources to operational priorities
Ensure the right work is assigned to the right resource at the right time.
Scheduling and dispatch leverage asset context from APM to prioritize work based on operational impact, while balancing technician skills, availability, and location.
- Priority-based scheduling driven by asset performance and risk
- Skill- and role-based technician assignment
- Real-time visibility into schedules and workload
- Faster response to unplanned events and outages
Mobile field execution
Enable consistent, high-quality work in the field
Equip technicians with everything they need to execute correctly on the first visit.
Field teams access work orders enriched with asset history, performance context, and standardized procedures, reducing rework and improving service quality.
- Mobile access to work orders, asset details, and instructions
- Standardized checklists, inspections, and data capture
- Photos, notes, labor, and parts logged directly from the field
- Offline support for remote locations
- Integrated Job Hazard Analysis (JHA): Embed safety assessments directly into work orders, ensuring risks are identified, mitigated, and documented before field work begins
Inventory and entitlements
Control service costs and compliance
Track parts, warranties, and entitlements alongside field work to reduce waste and avoid unnecessary spend.
Unity FSM ensures inventory usage and entitlements are captured as work is completed, with full traceability back to assets and service events.
- Visibility into parts usage and availability
- Entitlement and warranty tracking by asset and work type
- Reduced unnecessary truck rolls and repeat visits
- Improved cost control and audit readiness
Service reporting
Turn field execution into operational intelligence
Measure performance, identify bottlenecks, and continuously improve service delivery.
Service outcomes feed back into reporting and asset performance history, closing the loop between execution and optimization.
- Real-time dashboards for backlog, response times, and SLAs
- Technician and contractor performance tracking
- Auditable service histories for compliance and reporting
- Feedback loop into APM for improved maintenance strategies
Make field execution a competitive advantage through connected, insight-driven operations
Higher availability
Improved workforce productivity
Reduced O&M costs
Data confidence
Regulatory readiness
Scalable operations
Higher availability
Improved workforce productivity
Reduced O&M costs
Data confidence
Regulatory readiness
Scalable operations
Seamless integration across your energy ecosystem
SCADA & Controls Integration
Asset Performance & Condition Monitoring
Convert performance insights, alerts, and degradation signals into actionable maintenance work. Unity FSM integrates directly with Unity APM to generate and prioritize work orders from asset intelligence.
Commercial and Enterprise Asset Management
Enterprise Resource Planning (ERP) Systems
Market, Compliance & Regulatory Interfaces
Built on trust, designed for scale
The result: more uptime, less operational friction, and field execution that keeps pace with portfolio growth.
Dispatch smarter, resolve faster, and protect asset performance with Unity FSM
Ready to see field service without the guesswork?